Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages. Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
Pickup was quick, the service attitude was great, and the explanations were detailed. Despite a two-hour delay due to a heavy storm at the airport, communication was pleasant.
There was no Chinese service at all, and no pickup sign at the airport. I had to look around for a while before finally calling them. The store is not at the airport, and the car inspection took place in the middle of the road, which was very unsafe and inconvenient. However, the staff were honest. For the car return, I called when I arrived at the airport and they came to pick it up.
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A reliable car to get me from places to places
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.
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