The pick-up location has hidden charges and forces customers to purchase full insurance. Although they promised to refund the insurance fee after communication, the refund was never issued.
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
Europcar staff were really nice, very helpful and friendly . Very quick & efficient
About QEEQ:10.0/10
Very good , would love to use again and would also appreciate a discount off price when booking again -maybe in oct.
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Highly recommended
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