Good experience for the first booking.

I would never go through Fox Rent A Car again. It was my first and last. I spent 2 hours standing in line to get the car(I have been renting for 50 years) and the most I have ever spent would probably 15 minutes. I did not even get the class of vehicle I reserved. According to others waiting in line , this was a common problem. I asked them how could they ever do it again. When we checked in the car 4 days later , people were waiting at least an hour in line to get a car and it was late morning on a weekday.

You were fine. I would never choose Fox or any other non- name brand vehicle again on your platform

Bummer on getting a shuttle after drop off, an employee stepped up to help out or I would have been screwed

Very helpful staff member. The staff members dealt with some customers ahead of us that took longer so it slowed down the process of checking-out.

It was good and I think saved us some money. The vehicle was nice.

Queued for ages. £280 booking became £660 after add ons. Tolls - advised penalties. Never actually went on toll road. Collision damage waiver - bought through EZ rent - Fox advised that it was not at minimum legal level so added their own.

The only complaint we have about Fox car rental is the wait time ! We waited over 40 min to get to the counter. We have rented cars from other companies and have never had the long wait !