Disaster...missed my meeting because of unknown requirements
S.mcguirk
United States
Reviewed: Wed, Aug 14, 2019
About One Switch:5.3/10
Pick up was a disaster. Once there they required an insurance document that was not in the email.
They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam!
They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company.
Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list.
I am not sure who is at fault here, Easyrentcar or One Switch.
“Not very pleased with the surprised mandatory (forced) liability insurance charge!”
About One Switch:7.0/10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(
I bought my insurance anticipated and was sure that it covered collision and theft, but they make me buy their insurance almost Us30.00 daily plus, minivan wasn’t in good shape inside either exterior, old model. Had a hard time finding the right place.
About QEEQ:8.0/10
Really easy going web page and friendly app to rent a car.
“you do not know how to run a rental company you stink”
About One Switch:2.0/10
i arrived at airport no car no shuttle your phone when called went to voice message your company stinks left me with two kids in a bind had to rent from dollar cars i was lucky they had one i could rent.i talk to shuffle operator sand one check to see why i was waiting over one in a half hour and it showed up that you closed at 10 pm confirmed my reservation earlier that moring.i will never use you again and tell everyone to stay away from you.
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch:5.7/10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.
The price seemed good on the surface but we never got the car & had to book one at GreenMotion up the street. BUYER BEWARE: you must have a hard copy of insurance...... they would not accept our electronic insurance copy(as every other rental company does), nor had a printer or any accommodation to work around that. So I booked a car somewhere else as we sat in the tiny waiting room & took an Uber to get it. Was ultimately still cheaper than paying the hefty insurance cost One Switch wanted to charge.
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Disaster...missed my meeting because of unknown requirements
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