“The pick up staff was unprofessional and a bit surly. Check return address for accuracy!!!”
About RIGHT CARS:6.3/10
Our biggest frustration was the return address. When entered into GPS as 2929 S Federal Hy, Fort Lauderdale, it sent us 20 miles south. We finally found it on SE 6th Ave. A map or more instruction would have prevented this frustration!
“We specifically paid deposit for a car for our late arrival. YOU CANCELLED BEFORE NOON!”
About RIGHT CARS:2.0/10
Please refund my deposit. We called you to send us a shuttle to which you told us you cancelled hours earlier. We reminded you we had an after 6pm arrival. You wouldn’t come get us and you said you had no car for us. Please refund my deposit.
False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.
Hidden charges for tools never disclosed till checking out
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