fue trato amable la unidad en buen estado mecanico pero muy golpeada en su carroceria, en general 7

Pretty good

Very satisfied with the car rental experience.

Overall, I was fairly satisfied with the service attitude. However, there was a hiccup where QEEQ provided an incorrect pickup address. The MEX representative on the phone had a heavy Spanish accent and wasn't familiar with Mexico City, so I couldn't understand the city pickup location he provided, only understood that we could pick up the car at the airport branch. Eventually, with the helpful assistance of our Airbnb host, we called MEX again and communicated in Spanish. They wrote down the nearest rental location for us, and after a morning of confusion, we finally picked up the car.

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!