fue trato amable la unidad en buen estado mecanico pero muy golpeada en su carroceria, en general 7

Satisfied

Didn't get the car I wanted. The rental company said it was the same class, but I rented a Toyota SUV overseas and received a Kia instead. It was uncomfortable to drive and sit in. The tire blew out after just 100 kilometers, and there was no signal on the road. I had to pay local people several dozen dollars to change the spare tire. Later, I had to repair the tire in the city, with no receipts provided, making it impossible to claim insurance. The fuel level at pickup was much lower than stated. My husband didn't notice it until we started driving. We were told by the staff at the gate to take a photo as a record. When returning the car, the staff didn't recognize the photo, and we had to pay an extra $14.

Poor

Car was beat up. When we arrived at Los Cabos car was not available for pick up. Over three hours late. Compromised our day given delays and availability issues. No discount given. Staff was nice but company should have done more to offset our losses and add costs.

El servicio en la entrega del auto fue excelente. Pero al recoger el coche me intentaron vender seguro, me mintieron al decirme que no tenía ningún seguro, se molestó y me trato mal, incluso se burló de mí,, y me castigó con un auto de menor categoría justificandolo por no haber sido reservada directamente con ellos. Ya no se me dio ninguna respuesta a mis preguntas porque estaba muy enojada.

Me pareció execelente .buen precio .