insurance purchased when booking.When picking up the car,trying to sell the same insurance again!!!!

I JUST AWAIT THE DEPOSIT RETURN Thank you for your service Clive Woodward

Dito re ABBY Car

I ordered Toyota Aygo,but we got Fiat Punto. At the office they told us that the Toyotas were finished, but I just wonder why they offer the car for rent, if they do not have it? i do not like Fiat Punto, Iwanted Toyota Aygo, but I did not get it, which was a problem for me, as Fiat was a very weak car and not with the characteristics of Toyota, no matter what upgrade it might be!

There was couple of minor scratches on the plastic bumper, no dent, no real damage, just scratches. Every car has couple of them at least, especially when driving on greek roads. However, they charged 660€ for the damage. For the damage they are not going to fix ever. Even the clerk admitted that it will “most probably stay”. They are making real good money out this “damage” business and I am wondering how this can be legal. I checked and the whole new bumper for hyundai i20 costs half less.

Fortunately I bought full Axa insurance. However it isn’t really care free, because anyway you must cover the damage and then apply for the refund. The settlement should be direct, between car rental company and EasyRentCars / Axa.

It took few minutes to locate the company representative outside the arrivals area (a bigger sign would have helped), besides that everything was very good. Fast & effective service both in pickup & return. The representative @ the counter was very nice & helpful.

Booking platform is easy to use. The overall process was good.