The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.
About QEEQ:10.0/10
The head office staff in the US were superb. They dealt with our issue quickly and effectively when our fight was cancelled and we were unable to collect our car as per the booking. Through emails and telephone calls they kept us updated which we sincerely appreciated.
“The car was so dirty that I asked for another car. The second car was not much better (garbage, crum”
About Aucar:6.3/10
The counter staff was nice and helpful, it’s the condition, age and dirtyness of the car that was not acceptable...
About QEEQ:10.0/10
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初めての海外レンタカー。また利用したいです。
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