Simple and efficient

No Chinese service available, poor rating

Excellent

The company staff are very friendly and patient. They provided airport shuttle service and gave us a map along with some sightseeing suggestions. The vehicle was spacious, an 8-seater, perfect for our group of 6 adults and a baby. The baby seat was installed in the middle with an adult on each side; it wasn't cramped at all. The trunk is very large, fitting 3 large suitcases and 2 small ones. The car was in great condition, having only 75,000 kilometers on it, practically a new car. My family was very satisfied.

The rental office is located outside Sydney Airport and you have to wait for the shuttle to come round. Other than that, the staff were friendly and quick. Overall, a positive experience.