Easy car was great, Goldcar is a complete hoax and a rip off.

France

Reviewed: Wed, Aug 28, 2019

About GOLDCAR: 2.0 /10

I waited for 2 hours in a line up and they proceeded to charge me 200 Euros for being 2 hours late for a pick up. I had already paid for the entire day and they still charged me. This happened to a lot of people in the line. Everyone was very upset. This company offers cheap prices online but steals and lies to you when you're at the counter. EasyRentCars is a great website however dealing with Goldcar will tarnish your reputation. Goldcar is the worst company and customer service I have every dealt with in over 35 years of travel.

About QEEQ: 8.0 /10

Compact | Renault Megane or similar

17-day rental

Relevant Reviews on GOLDCAR Nice Airport

remi samuel

France

3-day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Oct 24, 2024

“easy and quick”

About GOLDCAR: 10.0 /10

the service at the counter was very kind and patient

About QEEQ: 10.0 /10

G.Znutas

France

4-day rental

Compact | Ford Focus or similar

Reviewed: Mon, Aug 14, 2023

“Good as always for decent price.”

About GOLDCAR: 9.0 /10

I always choose Golden car when it is possible because good price for services. Once you learn their rules they are pretty decent company.

About QEEQ: 10.0 /10

Smooth process and really enjoy "rebook" feature once the price goes down.

M.De Piano

France

9-day rental

Compact | Citroen C4 Cactus or similar

Reviewed: Sun, Sep 29, 2019

About GOLDCAR: 7.0 /10

A male attendant at collection, challenged my booking done via yourselves and in disagreement with my understanding of the terms and conditions was extremely rude. He SWORE at me in French on several occasions, assuming I could not understand him as the conversation was being held in English. A female colleague took over and sorted everything ou for me on this occasion. The could not give me the Citroen C4 that I had requested. The return of the vehicle was very smooth.

About QEEQ: 8.0 /10

Georgi Mateev

France

3-day rental

Economy | Peugeot 208 or similar

Reviewed: Thu, Aug 15, 2019

About GOLDCAR: 8.7 /10

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

About QEEQ: 10.0 /10

r.johnston

France

8-day rental

Mini | Renault Twingo 2 Doors or similar

Reviewed: Mon, Jul 8, 2019

“Good value and nice car but appalling wait of two hours during the pick up process.”

About GOLDCAR: 6.0 /10

All was good other than the wait, which was over two hours, for that reason we'll never use Goldcar again, especially considering that the amount of people waiting was even greater when we returned.

Easy car was great, Goldcar is a complete hoax and a rip off.

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