I rented a Honda City. The picture showed a sedan, but I received a hatchback. I asked the staff about this, and they said the engine model was the same, etc. Since my husband and I could fit our two large suitcases and the space was roomy enough, I didn't pursue it further.

Excellent experience. The car was very new, drove comfortably, and the service was great.

This is the 2nd time I've rented from them. They have relatively new Honda BRX-1 (crossover SUV) for just a bit more than other agencies for a tiny (and sometimes old) Vios. The car is great for the sometimes bumpy road to the beaches and to get over the numerous hills in Phuket. To get to the car rental counter, one has to walk to the Domestic terminal and pass through security. It was a bit confusing. But the return of the car is easy. Call them 5 mins before arriving and just drop off the car. This time around, the wind screen was wiped but with a dirty cloth. It was a bit hard to see through the windows at night and I had to clean the windows to be able to drive safely. I told the staff when I returned the car and the staff was very apologetic. The previous time I rented though, the car was very clean. Overall, I would rent from them again.

The rental and insurance was cheaper than other platforms. The process was pretty easy.

Please clearly classify MCars and Ecars on your site . I booked 2 Nissan Almera cars from Phuket and ended up getting 1 Almera and 1 Yaris . We were three families travelling together and really had tough time accommodating the baggage . Still don't understand How Yaris/Brio is of same class as Almera in space..

Good car but slow to pick up

Good