good

Arrived just before closing at 11:30 PM, no queue. Staff quickly found the order, service was smooth and satisfactory.

There were additional sales promotions, and the car's condition was not explained during pickup. However, during drop-off, they inspected the car's exterior surface very meticulously.

I love this company but it was terrible service in Bologna. We spent 85 minutes to rent our car.

Car was good - this option we got a Fiat 500. Definitely only suitable for a couple with bags. Not large enough for a family. However, Europcar did not walk us round the car on arrival and charged us for damage under the car which may (or likely may not) have been caused by us! be sure to check under the bumper even with a respectable company like Europcar!!

Easyrentcars made the process incredibly easy and were very professional, supportive and quick with helping get back our insurance claim paperwork from Europar (we had taken out zero excess cover with Easyrent!)

Not a good experience over one hour to get served when I was 3 meters from the counter with 8 people in front of me, now Im being accused of causing damage to the car ( a scratch to the bumper ) which I did not as the car never left the hotel car park