Good rental and enjoyable beach experiences whilst using the car
S.Hughes
Portugal
Reviewed: Tue, Sep 10, 2019
About Budget:7.7/10
The car had several bits of damage from previous users but was ok overall
However it was not ready when we arrived to pick it up and despite getting there for 10:15 we didn’t get the car until 11:50
Madeira airport is not very large, and the car rental company is located within the airport. The procedures were quick and there were no issues. Madeira's roads are mostly mountainous, especially in the old town, where many roads have steep gradients of over 30 degrees. If you're not an experienced driver, I really don't recommend driving in Madeira, as the roads can feel like a roller coaster and most people will find them challenging.
Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.
“Bad experience, vastly overcharged. Will not book through easyrent again”
About Budget:7.3/10
The wait for pick up was very long with no waiting area. The agent who served me did not clearly explain the rental agreement and I was wrongly charged 350 euros more that what I was expecting as additional extras were added without explanation. Agent at the drop off was sympathetic to my circumstances, but unable to help.
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Good rental and enjoyable beach experiences whilst using the car
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