Waiting time to get the car was excessive!
All Avis preferred clients went ahead
All booths were blocked by them
“Normal” clients were served only after the preferred ones even if they have arrived after yo the counters area.
annonce tout compris pour 120e lors de la réservation en ligne avec taxe comprise etc et prélèvement de 100e supplémentaires une semaine après la restitution avec explications évasives,
aimabilite de la personne a la prise du véhicule a améliorer
Like: Friendly efficient service. Vehicle very nice, very new. Very happy with it Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge.
Regardless of this it was good value and staff was friendly, efficient, and courteous.
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Customer Service
excellent
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View more >Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge. Regardless of this it was good value and staff was friendly, efficient, and courteous.