Price was good if you have the extra time to be transported to two separate rental centers.
D.Ramirez
United States
Reviewed: Mon, Sep 16, 2019
About ACE:8.3/10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.
El auto se encontraba en óptimas condiciones.
Me cobraron un monto superior al que se indica en la reserva, un 100% del monto reservado, tuve que tomar el auto porque lo necesitaba y no tenía opción.
Long wait to check in and out
Non maintenanced vehicles
Slow dragging and required a oil change. The next day I begin my rental the oil change signal continued to come on, dirty, shoes under seat and trash in doors and backseat.
Overall horrible experience will never rent from Ace again.
Ripoff once they get your money they bring out raggedy cars, taking advantage of out of towners.
“We were second in line and it took over an hour for rental”
About ACE:4.0/10
I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.
The bill was difficult to understand. Waited too long at the counter to get a vehicle - there were 3 people already at the counter -we were next and took 30+ minutes to get a car - everything was prebooked.
“Make sure you don't leave you expensive sunglasses in the car. You won't get them back.”
About ACE:9.0/10
Returning my sunglasses would have been nice since I was there waiting for the shuttle for 15 minutes after it was taken for review.
About QEEQ:8.0/10
Easyrentcars app worked fine
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Price was good if you have the extra time to be transported to two separate rental centers.
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