Reasonable rental cost at the expense of a bit of inconvenience picking up the car
United States
Reviewed: Fri, Sep 20, 2019
About Routes:8.7/10
This is an off-site location on Mannheim Road south of ORD. The pick-up involves taking the airport shuttle to the rental car center, then calling Routes for a pick-up. (Two shuttles altogether on pick-up.) Getting back to the airport after returning the car was easier, though: The Routes shuttle dropped returning passengers directly at their terminals rather than at the rental car center -- a nice touch.
The car that I reserved and called to confirm about was not available. I got a nicely equipped Nissan Rogue, but what I really needed was the fuel efficiency and convenience of a sedan.
About QEEQ:10.0/10
Nothing to change. The app was easy to use. Due to a flight delay, I had to use customer service and they were very very helpful.
Like: The value for the price was excellent Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago
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Reasonable rental cost at the expense of a bit of inconvenience picking up the car
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View more >Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago