I think the pickup/dropoff fee is a hidden cost and excessive. With the limited available flights in/out of Launceston the 3pm closure is ridiculous. I was ready to be picked up by 2:50pm on arrival. Still they sent my car to the park/drive/fly location where I arrived at 3:01pm.
They could close at 7pm on Saturdays still they choose to close early to charge you an extra $60.
About QEEQ:9.0/10
The booking platform works fine. Still I would increase the total cost for bargain cars by $60 when the pickup / dropoff time would incur those charges. Rather than state the rental price and add the charges on the rental agreement notes.
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Customer Service
Good service. Watch out for pickup/dropoff fees