I had already bought insurance through the rental service back home, but it wasn't explained to me at pickup, leading to me purchasing duplicate insurance.
The pickup location is in the basement of a building, which wasn't clearly indicated in the rental agreement. I had to search around the building before finding it. The store shares space with other rental companies, nothing special. The service was decent, no need to queue, and the car condition was satisfactory.
Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.
About QEEQ:10.0/10
Fine - no hassle.
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