Budget, Brookfield Place-concourse Lvl Car hire

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Budget - Brookfield Place-concourse Lvl Information, Car hire Instructions & Policies

Address

161 Bay Street Brookfield Pl Concourse Level, Toronto, M5J 2S1, Canada

Telephone

+14163647104 / +14167770979

Pick-up Instructions

Specialised directions are not available.

Drop-off Instructions

Specialised directions are not available.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -16:00	09:00 -17:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 25 - 51.07774 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

It is allowed to cross border to the US, but customer cannot go the State of Alaska and State of Mexico.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 km from Billy Bishop Toronto City Centre Airport

12.9 km from Downsview Airport

20.1 km from Toronto Pearson Airport

Railway Stations

0.2 km from Toronto Union Station

16.4 km from Etobicoke North Go Station

Hotels

0.2 km from Hotel Victoria

0.2 km from Diamond Vacation Homes - Union Station

0.3 km from The Fairmont Royal York

Other Landmarks

0.7 km from Osgoode Hall

0.9 km from CN Tower

0.9 km from Ontario Legislative Buildings

FIND ME A CHEAP RENTAL

Map view of Budget Store Location

coordinates: 43.646666666667 -79.378611111111

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 4.0
Vehicle cleanliness: 3.8
Spaciousness: 3.8
Counter staff: 3.2
Pick-up location: 2.5
Drop-off location: 3.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Toronto
7.7 /10 Good
Reviewed: Saturday, January 18, 2025
La voiture de location était parfaite, lors de récupération nous avons passé 50 minutes pour trouver le véhicule, nous sommes retourné au guichet, heureusement un employé a eu la gentillesse de nous accompagner jusqu'au véhicule. Le personnel au sous sol a été formidable et compréhensif.
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DAVE BASTABLE
Toronto
8.7 /10 Very good
Reviewed: Saturday, January 18, 2025
Very helpful and pleasant East European man at pick-up point in the shopping mall. Had an upgraded car which we didn't really want - preferred smaller car. None of the nasty surprises we've had with other companies lately.
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D.Lemke
Toronto
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
No comments
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M.Kwok
Toronto
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great rental company
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Anonymous
Toronto
3 /10 Poor
Reviewed: Saturday, January 18, 2025
They charged me more saying that the rates are different from online and argued with me that they can not provide the car to me based on my online booking and they are not responsible for kayak booking. Terrible customer support at the counter.
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Eudora Dan
Toronto
6 /10 Average
Reviewed: Saturday, January 18, 2025
The pickup location is in the basement of a building, which wasn't clearly indicated in the rental agreement. I had to search around the building before finding it. The store shares space with other rental companies, nothing special. The service was decent, no need to queue, and the car condition was satisfactory.
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Bruce Hood
Toronto
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The staff at the rental location (1) did not seriously check my license with the address provided, but instead asked for my Chinese residential address; (2) altered the insurance terms without my consent and attempted to deceive me into signing (I insisted and got the insurance terms corrected); (3) provided incorrect information about using the 407 toll route, claiming that using it would result in a tenfold penalty, whereas after contacting e-tolls, I found out that using any toll route only requires paying the relevant fees after returning the car; (4) did not inform me whether the rented vehicle was diesel or gasoline, and I couldn't find this information inside the car, so I had to call for clarification before refueling.
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Elmer Frederick
Toronto
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Arrived at 07:03, waited in line for an hour! Plus, they didn't have the car I booked! Was forced to buy full insurance.
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Dana Haywood
Toronto
2 /10 Poor
Reviewed: Saturday, January 18, 2025
I had already bought insurance through the rental service back home, but it wasn't explained to me at pickup, leading to me purchasing duplicate insurance.
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Joshua George
Toronto
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The rental process was very simple, the car was in good condition, and there were no extra charges.
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Jack Yeates
Toronto
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Although insurance was offered, there was no pressure to buy; both pickup and return were very quick
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