From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1265502018
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1265502018
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Terrible service by Atlas but can’t exactly know during booking.

Reviewed: Thu, Oct 3, 2019
About Atlas: 4.0 /10
I spent more than 1 hour to wait for pick up by Atlas. The operator asked me to wait for her/his bus in red & finally the operator said the bus was broken down so that pick up was delayed for hour. In the meantime, no alternative arrangement & thus I waited for more than 1 hour at the brown zone outside Tullamarine Airport on 23/9. Terrible service!! Also, none of the staff arrange car checking with me. The operator at the pick up point just gave me the key, in fact the first he gave a wrong key to me, to start my journey. The car was dirty and has scars on front. To protect myself, I took photos before starting the engine. No service at all!!
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Economy | Toyota Yaris or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Eileen Eveline

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Reviewed: Sat, Mar 10, 2018
About Atlas: 2.0 /10
We waited at the airport for almost two hours! The shuttle never came! We called customer service countless times, usually couldn't get through, and only succeeded a few times. One time they said to look for a red Atlas van, but we waited an hour and it never came. Then we called again and they said the traffic is bad. The third time we got through, the same Indian-accented guy hung up on us as soon as I mentioned we had been waiting an hour! Terrible service! Low rating! We called again and they said the shuttle was from Easy Parking, not Atlas! We waited for so long for nothing! Totally ruined our schedule! Strongly not recommended!

Aubrey Holmes

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Reviewed: Fri, Jan 6, 2017
About Atlas: 2.0 /10
I booked to pick up the car at 9 am and requested two child seats. However, the rental company did not prepare them, which took me two and a half hours to finally get the car seats. We could only depart at 11:30 am. My plans for the day were canceled, and we arrived at the accommodation close to midnight. It was very bad.

Samantha Hornby

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Reviewed: Mon, Feb 26, 2018
About Atlas: 2.0 /10
Airport pickup phone was unanswered for a long time, so we had to take a cab ourselves. There were too few staff at the car pickup location, and the waiting time was up to an hour.

h.azurin

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Full Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Mon, Oct 21, 2019
“Affordable and smooth transaction. Will definitely use them again in the future.”
About Atlas: 9.3 /10
Friendly and helpful staff/call centre
About QEEQ: 10.0 /10
All is well, thank you very much.

M.McKinnon

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Economy | Kia Rio or similar
Reviewed: Mon, Jul 15, 2019
“Fantastic experience!”
About Atlas: 10.0 /10
No complaints, everything went very smoothly and the counter staff made it very easy
About QEEQ: 10.0 /10
Great service

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