Good company and friendly staff. You can pick up the car in a hall and an employee checks the car with you before you go. Good service and price. I visit Portugal many times a year so I will definitely come back to this company!
Had to wait over 45 mins at car hire shuttle drop off/pick up point at Lisbon airport with no shuttle coming.
There was no representative at the airport from OK Rent A Car to ask for help so had to phone OK Rent A Car three times who kept saying shuttle would arrive within 10 minutes but after 45 minutes wait we decided to get an Uber instead.
“I DO NOT RECOMMEND this company for the 2-hours waitings for pick-up and drop-off. No shuttle there”
About OK Mobility:6.3/10
First, there was no information in the booking confirmation or when arriving at the airport to find the pick-up location. Ni signs at the airport or shuttle to the pick-up location that was far away from the airport. We had to walk till there from the airport with our 2 big luggages.
We arrived there and queued 2 HOURS to get our car! The line of people watiig and the slowness of the pick-up process and the lack of employees slowed it TERRIBLY. 2 hours later we finally had to car. I DO NOT RECOMMEND this company for the slowness of the process for pick-up and drop-off, as well as a far away location and non shuttle or information provided.
I ordered a Cabrio and paid for a Cabrio but got an open roof instead of a cabrio. All cabrio's where rented out. In the beginning they said that this was a cabrio but I'm not stupid... It's a pity they did not resolve this immediately.
very nice cars, brand new
if only you had a clear sign at the airport that i should wait outside for the shuttle i would not have spent 2 hours searching.
About QEEQ:9.0/10
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