The postcode from Hertz bolton where i pick up the car from Manchester road on maps is not very accurate and it makes harder to find the location, a bigger banner on the main road will solve this!
The car was very new and the staff were friendly. There were some mistakes during the paperwork process, like the provided parking spot number not matching the license plate, which caused a vehicle change. Overall, it was fine.
“Don't forget your credit card, they rib you blind”
About Firefly:7.3/10
I didn't like having almost £200 taken from my bank for petrol that I didn't use and then being told it could take 7-10 days for my money to be put back into my account. It didn't take 7-10 days for you to take it. When the man checked the car and the tank was full itcould have been filled up ifneeded then and only the amount needed to fill the tank taken from the customers account.
Like: Best car we used for touring the beautiful scenery of Scotland. Very comfortable drive and helped enhance our experience. Dislike: Waiting to pick up car upon arrival, it was very crowded.
Like: Good valve and convenient rental. Dislike: Nothing.
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Relevant Reviews on Firefly in United Kingdom
Dawn Meredith
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View more >G.Brandon
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View more >S.Fawcett
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View more >N.Dehghan-Nayeri
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View more >Dislike: Waiting to pick up car upon arrival, it was very crowded.
P.Hawthorne
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View more >Dislike: Nothing.