Waited over 30 minutes for the shuttle to the pick-up location. Then another 90 minutes in line to get our car. Then when I got to the counter, I was told they didn’t have the size vehicle I reserved. I was offered a smaller car which didn’t handle well going through the mountains. They offered it to me at a lower price, however it was the current rate of the size vehicle they gave me so no real discount for their mistake. Cancelled foxx for an upcoming trip and will never use their company again.
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Customer Service
Looooong waits.