Acceptable

This rental company is cheap because they impose various fines on you. It's better to rent from the nearby small car rental; their prices are reasonable, and their service is much better. They are patient and help you with any issues. I've rented here many times and finally got scammed. Be careful, everyone.

Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this. My 3 main issues are: A) Tires looked worn out. Grip wasn't good round the corners. B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly. B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely. All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.

Counter staff attitude is terrible and ask for the tips

Good job seamless booking process

Thai Rent suprised and free upgraded me to the brand new Toyota Fortuner with less than 150km mileage! Wonderful experience with this car around the cities and places. Pick up and drop off experience were smooth and fast. Price is great comparing others. Will definitely revisit them in next trip.

Great single platform that provide view for all available choices and pricing comparison. Booking experience is easy and smooth. Only comment is the insurance which charged separately, is almost same price with the car rent although it's a discounted price. Overall is good.