Fairly good.

Staff was very pleasant

The Goldcar insurance applied is very high.

5 minute queue which was fine. easy car pick up on first floor. drop off well signed. car inspected and confirmation email no added fees. i have used GOLDCAR many times and this was the slickest experience. thanks easyrent and goldcar.

excellent broker will use again

Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.

Goldcar refused to accept the full coverage insurance that I purchased through easyrentcars.com and therefore I wasted a good sum of money through easyrentcars.com. The insurance this site sells comes off as a bit of a scam. I ended up paying an additional amount of around 150 euro to cover my rental with no excess through Goldcar. I do not recall easyrentcars.com offer an option to opt out of the insurance either.

wheni went to collect the car i told them about scratches which they wouldn't write down telling me they they knew about them and that i would receive an email showing these scratches. when i returned the car the incoming person said that there were no scratches mentioned but when i showed them photos of these scratches they were happy