Search for Merge Car Rental Car Hire in Penang

Good experience

O.Wee

Malaysia

Reviewed: Mon, Oct 14, 2019

About Merge Car Rental: 7.7 /10

The AV system in the vehicle was not working..

Full Size Van | Hyundai Starex Guaranteed model

1 days rental

Relevant Reviews on Merge Car Rental Merge Car Rental Penang

Tab Halifax

Malaysia

1 days rental

Reviewed: Sun, Jul 14, 2024

About Merge Car Rental: 2.0 /10

First of all, it didn't match the description. The store is not in the airport; none of the car rental companies at the airport are this one. We had to call for the car to be delivered, and the person had a heavy accent. There was no sign as claimed. We scheduled the return for 7:20, but upon pick-up, they said 7:30. When returning, they asked us to park in a lot and gave us a card for parking, demanding an extra 20 MYR (I never encountered a car rental return that required us to pay for parking, and there was no mention of a return service fee). We parked at 7:35, and they claimed we were late, saying we should have returned the car at 7:00. Secondly, they didn't inform us that they provided a toll card, so we bought and recharged our own. Thirdly, we didn't eat durians in the car, we only ate at the stalls. It seems like they're just trying to charge us extra. Such an unreliable and non-compliant company; they recorded our credit card information, making us worried about potential fraud. Be cautious when choosing. We regret trying to save some money with this company, leading to a lot of worries afterward.

About QEEQ: 8.0 /10

Elvira Kitto

Malaysia

1 days rental

Reviewed: Mon, Feb 26, 2024

About Merge Car Rental: 2.0 /10

1/ Arrived at the airport at night and couldn't reach the car rental company at all! The car rental company claimed we canceled the order, but I had the rental confirmation in hand and couldn't find the car. Had to take a taxi to the hotel! Finally, the rental company contacted us and promised to deliver the car the next day. 2/ They clearly took a deposit from me, but the rental company said the deposit wasn't with them and was paid to the booking platform. They charged me 937 MYR and 1409 RMB. Planned to rent for 3 days (over 500 per day), but only rented for two days!