Treated like royalty. Will always rent from Flex in the future.

Counter staff was rude and couldn’t clearly explain what the extra fees were that he was charging us. He also tried to scam us into paying $10/day for the EZPass for video toll roads. It’s actually quite easy to avoid going on those roads. Flex seemed like the economical way to go, but in fact, ended up costing just as much as a car rental in the airport terminal, which would have been much more convenient.

It was easy to complete our booking through your site.

The staff were extremely courteous and professional. They went out of their way to accommodate us when we were running late on our return.

Excellent value never disappointed.

Nos hizo perder el vuelo por la entrega del auto

Very personable staff. Warm and welcoming from pickup at airport to vehicle drop off. Arrived in a timely fashion. Very accommodating and transparent. Very trustworthy service. Would recommend and use again! Was given a brand new vehicle that was very clean and next to zero mileage. Overall fantastic service!

It is a small company. There was only one person at the location and he was doing shuttle, desk, and everything else. It was not an easy process to pick up a car.