Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
Counter staff were very friendly and helpful and offered me an upgrade to an automatic car but didnt tell me of the extra charge until my credit card was charged for this choice of vehicle.
“Very good from easy rent cars but horrible from Europecar”
About Europcar:6.7/10
They gave me a very bad car and for 4 days i kept trying to change and they refused untill the car broke down on me and my family and they ruined my 2 weeks vacation, and they said u took it from a third party site, i will never rent from them again, specially sheffield ranch and its manager mr. Michael, special thanks to mr. Martin for the kind assistance
Like: great service and friendly staff Very helpful Car was easy to drive and very economical Dislike: Pushed by staff for upgrade Ended up paying for upgrade which I had not budgeted for But happy with overall service
Like: Nice places,,and excellent tourist attraction Dislike: Every thing is fine for me
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Customer Service
Relevant Reviews on Europcar Manchester Airport
Herbert Ted
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View more >Dislike: Pushed by staff for upgrade Ended up paying for upgrade which I had not budgeted for But happy with overall service
S.AL BADAAI
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View more >Dislike: Every thing is fine for me