We were sold snow chains at the counter which we were told were required by law. If this is the case they should be included in the rental? Were also quite pricey at 100 euros extra
About QEEQ:10.0/10
Excellent pricing, communication and customer service
Personnel au guichet horrible pas de sourire voulant à n’importe quel prix de vous vendre des options. La dame a changé deux fois mon véhicule pour enfin me donner autre voiture que celle réservée ( manuelle au lieu d’automatique)
La Jeune fille blonde aux yeux bleus limite RACISTE me faisant illusion au vol de voiture ....
Plus jamais europcar est le message est à diffuser au plus grand nombre.....
Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.
Like: Booking was swift and simple. No hidden fees and clear what you were booking. Explained insurance in a way that was easy to understand. Dislike: no complaints
Like: Good pick up Dislike: Dropping car before time and now discovered they charged me an additional day
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Check your bill at collection, as we were charged for extra insurance even though we didn’t want it
Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY
K.Best
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View more >A.EL FILALI
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View more >J.Hawkes
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View more >J.Oriel
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View more >Dislike: no complaints
J.Boisard
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View more >Dislike: Dropping car before time and now discovered they charged me an additional day