LYON AIRPORT CAR RENTAL REVIEWS

Good value upgrade offered. Whole process vgood

Car met expectations, counter staff were very patient as I had a problem with my credit card on pick up , drop off was easy staff very informative.

Very good ! I'm a returning customer, price drop worked queries dealt with promptly

I felt deceived. I booked a BMW 3 Series, but when picking up the car, I was informed it was unavailable. They offered me a compact Nissan SUV instead, claiming it was larger than the BMW and there would be no additional charge. The Nissan was too old, so I negotiated to get a Golf, which looked acceptable on the outside but had 110,000 km mileage and a dirty interior. There were strange noises from the steering and brakes, and the car would noticeably shake at speeds over 130 km/h. They charged a high deposit of 2500 euros, and I was worried I wouldn't get it back. The only good part was the quick and smooth return process for the deposit. I won't be tempted by their cheap prices again; you get what you pay for.

Un 1er véhicule m’a été proposé, une Peugeot 208 rouge qui avait de grosses rayures enfoncées. La voiture sentait la cigarette à l’intérieur. J’ai demandé à avoir un autre véhicule et ils m’ont donné une Audi Q2 grise en très bon état, qui a été parfaite pour mes 5 jours de location. Le retour a été très rapide.

Merci de trouver les meilleures promotions. La réservation a été très facile comme d’habitude

The blue tooth was a nightmare. Glad it wasn’t raining. Tried to contact Liigu about this, no reply. No contact now and dropped car off 3 days ago. Should have received all ok message. Not aware you held my deposit for 2 months, not clear on booking

Car exceeded my expectations.

Drop off was a bit slow.

Excellent Car Couldnt get the car started ,contacted support and it was sorted in 5 minutes Very easy Whats App Communication was excellent

Great platform

Best service. Slight delay at pickup but otherwise perfect

Staff member Roudayan was extremely helpful and spent time to make sure the car suited us perfectly. we appreciated his warmth and customer focus very much!

Very easy process

We had to wait quite a long time and several phone calls to get picked up at the airport and be taken to the Sicily By Car office to collect the vehicle. Also the satnav directions to get back to their office and drop off the vehicle, using the Company's postcode, took us on a very circuitous, county route.

I didn't realise I was using QEEQ until I received the booking confirmation.

Not get the car ive booked for but after multiple requests, gave me a great vehicle.

Best prices, customer service actually call me to let me know my booking status.

Impossible de rendre le véhicule hors des heures d’ouverture

Poor service and mandatory additional charges

Do not use Hertz, they will charge many extra fees!

Staff were simply brilliant. I have never enjoyed picking up a car so much. Genuine personal service arguing about cars. Would have been quite happy to have stayed for longer

Your app and log in is poor. Translation of English is poor “how many luggages you brought” is not English. Customer support is not 24/7 in chat. But the system works.

Generally very good. The service is friendly and efficient at the Lyon Airport Alamo/Enterprise. Only issue was the car had no window screen washer which wasn't ideal for driving on the autoroute.

Always great!

The car was perfect. They try to sale us special equipment for snow which was not really needed

Overall impression is good

Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.

Liigu are charging me €345 for a chipped windscreen. This absolutely did not occur whilst we had the car. The ridiculous expectation is that the customer should photograph every angle/panel/glass on the car to prove their innocence. I have zero-excess insurance, but it’s the principle of withholding the huge excess payment for extortion/stealing it if you don’t provide photographic evidence. Utterly disgusting company I will never deal with again.