Awesome experience

I would never rent again from Advantage again. I have been coming to Nevada for 40 and renting a car and I have only had 2 bad experiences this was the worse of the two.

The shuttle was very late picking us up. After the person at the desk spent 15 minutes trying to upgrade me to a more expensive car she spent just as long persuading me with hard sell tactics that I needed more insurance. Being tired after a 10.5 hour flight I lost the will to argue and then paying for the extra insurance and deposit was equally stressful. When we first saw the car the outside was dirty and had damage to the front bumper. It was the only car available so we had no choice but to take it. In all it was a very unpleasant experience.

Not a bad experience, however the car had several flaws that I went over with a fine tooth comb. Scratches, missing wheel cover, etc. Other problem I had with them was they listed a 5 p.m. return time. They claimed I stated that in my rental request posted online....b.s. My flight didn't even land until 5:20 (scheduled) on Sun. 2/24, which is why I listed an approx. 6 p.m. pickup time...NOT 5 p.m. Had to hurry there inconveniently, as well as getting them on the phone. They finally answered by the time I arrived & I requested no extra charges be administered based on what I described, which they accepted.

The time it took to pick up car was unacceptable.Girls behind counter didn't seem to care how long the people in line were waiting.They had no economy class vehicles left that I had rented months ahead of time,therefore we were given a mini van and it of course cost a lot more for gas than I would have needed to spend.I will be looking else where next time to rent.

Like: good car for the price
Dislike: tried too hard to sell me fuel pre pay