Avis Customer Service offered a Comprehensive excess insurance for AUD 403. We thought it was useful to have this excess and took it.
So the total cost for 7 days was AUD 677.
I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .
Like: customer service was great and with lots of discount given.
woul definately use this again for my next trip!
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