Excellent value car hire!

When returning the car, the staff said the driver's seat was dirty and we had to pay for it. But it was already like that when we rented it. Since the staff member at pickup wasn't the same person when we returned the car, the return staff insisted it was our fault. The stains looked old and not recent. Since we were in a hurry to catch a flight, we negotiated and ended up paying 160 yuan instead of the 200 yuan they initially demanded. The staff asked for 160 yuan personally to handle the issue, and we didn’t get a receipt. It was a really unfortunate experience.

Even though I bought full insurance, the rental company staff still recommended their insurance.

They don’t have terminal in T3. I had to get a shuttle to get to T1 and the same for the return of the car.

The car was very basic compared to the one advertised. I landed at terminal 2 and the pickup was at terminal 1. There was no shuttle between the terminals and I had to catch a taxi to go from one to the other. Once I did get there however, the staff at the counter were very helpful.

It was difficult to find place,I have to go from terminal 3 to terminal 1to pick up the car ;nothing mentioned about place of office in booking voucher