Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.
Even after returning home, I received notifications of charges. Due to an incorrect date format, one charge failed, so I immediately called the bank to report my card lost. Ultimately, I was charged twice after returning home and am currently disputing these charges through my bank.
It is generally nice, but please check all scratches in time of check in, because they will count any scratch later
Take in mind that they promise to give you back your hold amount after 2 weeks
The car was very basic compared to the one advertised. I landed at terminal 2 and the pickup was at terminal 1. There was no shuttle between the terminals and I had to catch a taxi to go from one to the other. Once I did get there however, the staff at the counter were very helpful.
There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.
About QEEQ:8.0/10
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Great value car rental with friendly staff.
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