I was charged twice for a parking violation, and the fees were directly deducted from my credit card without my knowledge. The toll fees were also charged multiple times. After returning the car, I was charged AED 350 for a small scratch on the bumper, which could have been fixed for AED 50 at a repair shop.
The treatment was perfect, they provided higher class car than reserved, car is brand new nd very clean, the only problem the the deposit amount will take more 20 days to return, which is too much, traffic report can be received within 5 days max!!
“It was good but too much worry on how they will treat you back”
About Europcar:8.3/10
All fine but car scaring client to go with insurance ??? Also dropping the car scared me as they are even looking if there is small scratch to charge you????
Like: Overall is very good...only one thing..i ve requested for a navigation system..but not provided Dislike: NA
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Customer Service
Good
Relevant Reviews on Europcar Terminal 1 Dubai Int Airport
Gerald Gray
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View more >H.CHOUREITAH
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View more >J.ALAWADHI
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View more >Yusri Nassir
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View more >Dislike: NA