Great

Satisfied

Pros: Open 24 hours, very convenient, good car condition. Cons: Upon pickup, we were informed that the automatic car we booked online was not available and were constantly asked to switch to a manual car, which was shocking. Since we were not familiar with driving a manual car, they provided another automatic car after our insistence. They did not inform us in advance which toll lanes to use on the highway.

Terrible. Only one staff member for car collection, with five groups waiting to pick up cars. We had to wait until everyone had finished before they let us leave the parking lot. What kind of logic is that? The car was given to us with an empty tank and must be returned empty. How are we supposed to manage that? We ended up giving them half a tank of fuel for free. The windshield washer fluid was also empty. The staff member at car return didn't even speak English. Absolutely ridiculous. Avoid this car rental company at Izmir Airport.

Overall satisfied

Everything was perfect, the car was fresh and had only 16k km on it. The communication with stuff was easy even they know very little of English but still did their best to make our experience better. We drove all the way from Izmir to cappadocia and back and had an amazing experience. Totally recommend cizgi and will book again.

Good service for car booking, we liked how the app look like as well as full insurance and easy communication.