Service are not bad, car conditions need to be improved
John
Australia
Reviewed: Thu, Dec 5, 2019
About East Coast Car Rentals:6.3/10
The car need to be service as mileage overdue as stated in the service sticker. The wheel alignment are totally out of order, hard to control the car whole journey.
Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.
“EastCoast car rental Sydney - all was smooth and fine”
About East Coast Car Rentals:10.0/10
For a change, i have rented car from East Coast car rental for the first time. It all was very smooth. Price was excellent to be honest. Car was in very good shape with no problem. One important issue for me also was that hiring car from Sydney while driving out of Sydney finds me to use short segment of toll roads, and compared with some other companies, who overcharge admin fee to sort this out, EastCoast charges only 3 Aud plus fee for the use of toll road, which is far superior to some hefty fees charged by other companies. Also, service desk sorted my rental within just few minutes on arrival, and similarly the check off on departure was more than smooth, it took close to no time. So overall, very happy with my first experience.
About QEEQ:10.0/10
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Service are not bad, car conditions need to be improved
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