“Positive, however would have appreciated a newer car with a lot less damage....”
About EZU:7.0/10
The process of renting car was fine. The only disappointment was the car was older and had 135,000+ KM’s AND the car was full of dents, scratches and damage, so didn’t look so nice on the outside. I had to take numerous photos of all the damage and bring staff member out to car to show him and confirm with him that I would not be blamed for any of this damage when I return the car. I was comforted knowing he had also took lots of pictures of the car a few hours before I arrived, so we both had proof of all the damage. No issues in returning the car when the staff completed their inspection - they did not try to accuse me of causing any of the damage.
They upgraded my car. The car is good. Staff friendly. Everything ok
About QEEQ:10.0/10
Cool
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Customer Service
Listen to my concerns and changed the car
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