“Launch It !”

Excellent value ! Excellent service!

Ben, was awesome! He had a sense of humor and put me at ease from the greeting to the drive away and during the return!

I loved being able to have a car this tie around on my trip visiting family. The staff was friendly and helpful. I will definitely use this company again when I come to Chicago!!

Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors. Fortunately, the car was in ok condition and I didn't run into any problems.

I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.

Booked a small car and got an unwelcome behemoth gas guzzler