Was a good trip.

Very shift people, gave me a big car with terrible cigarette smell then swap that car for big SUV, which is not my use. they push you to get what ever they have regardless of what you have booked. car looks good outside but inside dust and stain/sticky steering wheels, seats, door handle etc.

Waiting so long in the processing time.

Exterior of the car not in good condition. All scratches were noted but there was a lot of abuse to the vehicle despite being only 55k in the clock. I have extended the same car for another month directly for a slightly higher fee but with a 2nd driver included. EasyRentCars will be my go to choice from now on.

All was good

One of the front tyres always looses air pressure below what is required. Have to pump air on the front tyres for any trip everyday

You are charging more than the actual toll fee. Actual toll fee should be 13 but you charged me 38 including 15 of admin expense. Admin charge is fine but you should not charge extra for the toll fee like you are selling a coke.