EasyRentCar is good, but the car rental partners might not be as perfect.

Extremely satisfied

The front desk service is quite average, and the staff were not very friendly during the car inspection.

I needed to extend the return time, so I contacted the staff on the website. They asked me to contact the counter, but since I don't speak the language, they helped me by contacting the counter themselves.

I bought a insurance from app. Unfortunately my car had accident and I have to paid some amount of money(4000 bath)at the counter. So, I recommend for buying insurance from owners more than buy from application. Some of counter desk at dmk airport didn't provide enough information.

I bought super protection insurance from application. But, my car got accident and I have to pay at counter first. Then apply the claim form in application and wait my money return. Qeeq provides good and fast service via email. But sometime you want to talk with operator more than email.

Had to wait long time for pickup . Difficult to detect the counter if passenger arrives at terminal 1. Need to walk to terminal 2 for counter.. counter person was in hurry to handover the vehicle and didnt let us click all the photos which turned up in unneccesary tire scratch charges of thb 5500. While returning counter person blames us that we should be responsible enough to check everything. Thank god we had 1st party protection which helped us in getting that money back.

Portal is good.. helped a lott