Great experience/ watch out for the sales at the counter

C.Roeb

Ireland

Reviewed: Mon, Dec 16, 2019

About CARHIRE: 8.7 /10

We did have a very nice experience with the employee Alex and his colleague. They contacted us after the rental when we had returned to germany, because they found my girlfriends drivers licence and bank cards, which she had forgotten somewhere in the car. She thought they have been stolen. Alex sended the cards with no extra carge from ireland to germany and declined to take any reward money from us. Upon check in the lady told us that an extra fee for a car upgrade (diesel car) would pay of the regular booking with a gasoline car. This statement was simply false and she also did not give us any information about the toll system... we would have expected by a good customer experience. However the experience in the end (gettining the cards back) was so outstanding, that we are very happy that we are glad we had choosen Europcar, we can trust Europcar in general and give 5 stars for this rental.

About QEEQ: 10.0 /10

everything perfect

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on CARHIRE Dublin - Airport - CarHire

Ed Geordie

Ireland

1 days rental

Reviewed: Sun, Sep 28, 2014

About CARHIRE: 6.0 /10

They required a 1200 euro deposit. My credit card limit wasn't enough, so I had to buy insurance, which cost 16 euros per day, more expensive than the car itself.

Ireland

8 day rental

Compact | Ford Focus or similar

Reviewed: Fri, Jan 5, 2024

“Hard sell”

About CARHIRE: 6.0 /10

Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.

About QEEQ: 10.0 /10

Helpful and thoughtful throughout the process.

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Wed, Feb 5, 2020

“Europcar/CARHIRE customer service is pretty good even we faced some complicated car change process”

About CARHIRE: 8.3 /10

Service was proivded through Europcar. I booked a Ford Focus becasue we have 2 big luggages and required big trunk space. However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose. So it is suggested Europcar/CARHIRE to countercheck with customers the big luggages size in hand and see if the car is fit for the usage. This will significantly reduce the car pick up time or any car change process (if required).

About QEEQ: 8.0 /10

Service was proivded through Europcar. I booked a Ford Focus becasue we have 2 big luggages and required big trunk space. However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose. So it is suggested Easyrentcars to countercheck with customers the big luggages size in advance. This will significantly reduce the car pick up time or any car change process (if involved).

J.Brouder

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Sat, Aug 24, 2019

“Disgusted”

About CARHIRE: 3.7 /10

Didn’t like being coned with insurance

N.OConnor

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Mon, Aug 19, 2019

“Easyrent is what it says, and makes for a stress free value for money rental and thus holiday.”

About CARHIRE: 10.0 /10

Simple online process. Clarity on pick up and drop off. Easy to change dates by cancel and rebook and at same rates. No hidden tricks. Value for money and smiley team. I noted some new scratches on car as I hired it. Told to take photo as evidence and if any issues in future refer to these. They then signed my form to show the reviewed and agreed. Very helpful. Will use again for sure.

About QEEQ: 10.0 /10

Online very simple and functional.

Great experience/ watch out for the sales at the counter

Relevant Reviews on CARHIRE Dublin - Airport - CarHire

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