They required a 1200 euro deposit. My credit card limit wasn't enough, so I had to buy insurance, which cost 16 euros per day, more expensive than the car itself.
“Europcar/CARHIRE customer service is pretty good even we faced some complicated car change process”
About CARHIRE:8.3/10
Service was proivded through Europcar.
I booked a Ford Focus becasue we have 2 big luggages and required big trunk space.
However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose.
So it is suggested Europcar/CARHIRE to countercheck with customers the big luggages size in hand and see if the car is fit for the usage. This will significantly reduce the car pick up time or any car change process (if required).
About QEEQ:8.0/10
Service was proivded through Europcar.
I booked a Ford Focus becasue we have 2 big luggages and required big trunk space.
However, only same class (e.g. a Hyundai model) was offered when I picked up the car. As a result, the trunk space did not fit for the purpose.
So it is suggested Easyrentcars to countercheck with customers the big luggages size in advance. This will significantly reduce the car pick up time or any car change process (if involved).
“Easyrent is what it says, and makes for a stress free value for money rental and thus holiday.”
About CARHIRE:10.0/10
Simple online process. Clarity on pick up and drop off. Easy to change dates by cancel and rebook and at same rates. No hidden tricks. Value for money and smiley team. I noted some new scratches on car as I hired it. Told to take photo as evidence and if any issues in future refer to these. They then signed my form to show the reviewed and agreed. Very helpful. Will use again for sure.
The person who served us was great. Really friendly. The whole process took no more than a couple of minutes and the car was spotless. Usually I hate renting cars but this was almost... a pleasure?
“It was as if the fellow I dealt with had never rented anyone a car before”
About CARHIRE:5.3/10
We were kept waiting well over an hour for no good reason other than incompetence, as far as I could tell. I'd made the point in the booking process that the car needed to be comfortable for my disabled and elderly Mum - it was not.
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