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Excellent value for money

Reviewed: Mon, Dec 23, 2019
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
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Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Cedric Flynn

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Reviewed: Sun, May 19, 2019
About EZU: 10.0 /10
Car rental company is fine.

M.Darmanin

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 13, 2020
“Good experience, but extremely fussy lender. Felt under pressure.”
About EZU: 10.0 /10
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
About QEEQ: 10.0 /10

Christian Hoeffel

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Aug 5, 2019
“Weird, shady company that I would not use again.”
About EZU: 5.7 /10
This is definitely an upstart company that is bizarre. First, you wait for A LONG TIME to get the shuttle, then you're taken to the rental car office, which is basically an office building, which is nondescript. The rules for taking a car here are much more strict than a typical car rental agency- no messes, no spills or you get an extra charge. It took A LONG TIME to get the car with no wait, cant imagine what it would be WITH a wait. We luckily got the car back without incident. Another thing, they open at 8am, so if you have an early flight, you need to book with someone else, because you have to ask for an early drop off, and it's not guaranteed.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Thu, May 23, 2019
“I wouldn't rent from them again...”
About EZU: 4.7 /10
EZU is a very small rental car company. Both times we picked up the car, there was only one staff handling multiple customers. So we had to wait for a long time before the group in front us was finished. When we dropped off the car, we ended up being 30min later due to the traffic. The staff charged us 5 times of the daily rate as penalty!
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
“Hmm”
About EZU: 4.0 /10
Back door business ridiculous hidden fees and did not feel safe.
About QEEQ: 10.0 /10

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