Terrible. Avoid getting scammed by choosing another company. Guaranteed.

There is no counter in terminal, CNX airport. Have to walk out to pick up the car at the parking about 100 meters. The staff is very good.

I had an insurance via AXA so I requested to deal with AXA through insurance. But Europcar staff did not accept my claim. He told me "Dealing insurance is my job".

The pickup location is not easy to find.

This is a very good platform and its very easy to use too. Well done!

Literally said it's a brand new car, totally clean and pretty ready. The counter staff was very helpful. Less than 10 min through the process of documentation and car inspection with informative guidance. Should be better if Europcar manages to have the signs within the arrival hall to the counter.