Good, the car is in excellent condition.

The car pick-up process was simple, the vehicle's appearance and performance met the reservation requirements, the driving experience was great, and the vehicle was well-maintained, causing no extra trouble.

Very convenient

The typical style in Australia: everyone is extremely friendly and detailed, which unfortunately leads to very low efficiency. When I picked up the car, there were two customers ahead of me. I thought it would be quick, but it ended up taking almost an hour because they were basically chatting, completely ignoring the people waiting behind them.

The staff were very thorough and patient in explaining everything without trying to upsell anything. However, telling you that any issue will result in compensation might scare beginners.