Excellent

Very good overall, although the car was a bit old.

I have rented from ALAMO in Seattle, Los Angeles, and Portland, and also from Thrifty. I found Alamo has more cars, in better condition, and you can choose from the available cars in the lot based on your selected model. Particularly, they have a lot of new cars, which is better than many rental companies. This time, because we had a lot of luggage to bring back home, we followed the staff's suggestion and switched to a 7-seater Chrysler MINI Van. They patiently showed us how to fold the seats and explained various functions of the car. The vehicle was practically new, with only 2 miles on it! When we returned home, the four of us, along with four large suitcases, three medium-sized cases, a 16-inch box, several carry-ons, and a bicycle all fit inside. Back home, it took both a minivan and a sedan to carry all this stuff. It was incredibly practical!

They insisted on upgrading the car group.

The pick-up and drop-off locations are near the airport, which is very convenient. However, the final amount was recalculated at the time of return, requiring us to take the original receipt to the counter for verification. Besides the additional fuel charge due to the tank not being full (almost $7 per gallon, nearly double the gas station price), other taxes and fees also increased slightly. So, make sure to keep the payment receipt from the time of pick-up!