Pick up took quite a while as there were some international guests before us which did take some additional time.
Pricing was quite expensive, approximately 3x what we paid in July, however I am assuming that this is due to the time of the year.
“Charged for extra fuel despite filling tank in car return”
About Europcar:9.0/10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff.
Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
About QEEQ:10.0/10
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Customer Service
Overall very good
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