There were not many people in line, but it was still really slow, and they kept trying to upsell more expensive cars and insurance. When they realized I wasn't interested, they stopped explaining the important details. They only answered questions when asked and not very clearly.

Completely irresponsible.

Good but directions to the car were not good , and the car was Swiss not Belgium car

Always easy and good

What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better. The actual car, a Susuki Swift is really not what I would ever buy.

Like: I don’t know whether they always give new car but our car is only 5 kms. The staff was in take up were so kindly and they helped us so much.
Dislike: The only thing that we didn’t like is drop off office. There are so much people who was waiting at office. The person who worked on drop off office helped us. People try to catch their flights that include international flights so rental company must increase worker number at this office.