I will be back !!

Convenient airport location; smooth communication

The rental company moved, and the GPS couldn't find it. They came to pick us up after we called. Very responsible and friendly.

Budget charged me refueling even though I opted for pre-paid fuel which required no refueling when returning car. I wrote in to Budget, case no: KMM2060088V18784L0KM to enquire and was informed that the extra amount of about AUD$300 was due to refueling charge. I then explained that I was not required to fill up and provided the rental document and rental brochure as evidence. Budget did not reply and further requests for clarification were not responded to as well.

Like: Car condition is good
Dislike: Suggest to provide clear instructions where to park the car during return and has the officer to check on the car condition together with customer before car return.

Like: The car was comfortable and we enjoyed driving it
Dislike: We booked a Holden Commode and were presented with a Nissan Pathfinder. Although the ride was good we would have preferred the commode as we traveled extensively everyday